We often get asked the following questions:
- Why we require orders at least 3 days in advance.
- Why we charge more than commercial establishments.
- Why we sometimes refuse orders.
The answer, to all 3 questions, is pretty much the same:
We’re passionate about flavor.
To achieve the best flavor, we use the best ingredients available to us. This usually means the freshest ingredients.
Sometimes, the best ingredients cost the most.
If we’re unable to source great, fresh ingredients, we’d rather refuse an order.
We make everything from scratch. Everything. The Caramel sauce drizzled on our cupcakes, the Honeycomb crushed into our cookies, the Lemon Curd in our buttercream.
We’re a small company: just 2 of us with 2 helpers. If our kitchen is too busy, we’d rather refuse an order.
We’ve had friends and family suggest that we lower our costs by using different ingredients or buying pre-made mixes. Not that there’s anything wrong with different ingredients or with mixes, they’re just not for us.